Elevated errors in FGA US-1

Incident Report for Okta FGA

Resolved

The errors self-resolved and the services have been stable. We will continue to investigate the issue’s root cause and provide an analysis within 14 days. We sincerely apologize for the impact this had on you and your users.

Posted Oct 24, 2024 - 13:48 UTC

Monitoring

On October 24, 2024, between 04:12 AM and 04:23 AM UTC, we experienced elevated errors in our FGA US-1. Users who were affected would have experienced 5xx error codes when attempting to perform authorization requests. There is no active impact, and no actions are required from our customers.

Posted Oct 24, 2024 - 13:32 UTC

Investigating

We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

Posted Oct 24, 2024 - 05:22 UTC

This incident affected: US-1 (Core Services).